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Terms and Conditions

 
     
   

Check in and check out
Check in time is 4:00 pm.  Check out time is 10:00 AM. We have a key-less system installed, so you can go directly to the property. The system is programmed remotely and every guest gets their own unique code. Outside of your reserved period, the code will not work.
 
Unlike small, cramped hotel rooms, it takes a full day to professionally clean and sanitize a rental home. So an early check in can only occur if the home was empty the day before.  Similarly, a late departure can only be allowed if there is no other guest due to arrive after you.
 
Reservation and Payment Terms
A 25% deposit is required to place a reservation. The balance of your account is due 45 days prior to your scheduled arrival.

Security Deposit
A £300 deposit is required for potential damage. Assuming no loss/damage is discovered after your visit, this deposit will be returned to you after your departure once we have heard back from our management, that everything was ok.
 
Cancellation Policy
If you cancel your reservation less than 45 days prior to your scheduled arrival, you forfeit your deposit, but will not be charged the balance of your account.

Minimum Stay
We require a 5 night minimum stay. (7 during peak times)
 
Occupancy
By state law, occupancy may not exceed 12 People. Please be aware, though, that there are only beds for 10 people (5 bedrooms)

Smoking
Smoking is not permitted in the home or within the screened pool area. If a smell of smoke is noticed in the home after your departure you will lose your deposit. This is to cover the additional cleaning and deodorising

BBQs
If you rented a BBQ please note that these are small, transportable propane gas BBQs. They will be delivered on your arrival day and placed just outside the pool screen, on the lawn. Per fire regulations, BBQs are not permitted on the pool deck.
           
Pets
Pets are NOT allowed.
 
Pool Area
Children should be supervised at all times in the pool area and are not be allowed to swim unattended.  No running, diving, or horseplay in the pool area. Do not take glass into the pool area, plastic items are provided.
 
According to Chapter 515.33 of the Residential Swimming Pool Safety Act: Anyone tampering with or disconnecting pool alarms commits a misdemeanor of the second degree, punishable by a $5000 fine or one (1) year in jail.  Please do not tamper with the pool alarms.
 
If any pool alarm at any door or sliding glass door is not working, please contact the management company immediately, otherwise you will be charged for replacement of the pool alarm upon departure. 
 
Pool Heating
If you would like pool heating, you must make arrangements for it at the time you place your reservation. Pool heating must be ordered for the entire length of your stay or a minimum of 7 nights.  Refunds for pool heating are not available once you arrive, regardless of weather conditions.
Our pool is heated by an electric heat pump.  The desired water temperature is set at 27 degrees Centigrade. It is important to note that this temperature will not feel "hot" like a spa, nor "warm" like a bathtub.  It is only meant to take the chill off the water so you may swim comfortably.  When the air temperature drops below 12 degrees Centigrade the pump (which sucks in air as part of its operation), although on and operating, may not be able to bring the water fully up to desired temperature. However, the operating costs remain the same and no refunds can be made should the water not reach temperature in this circumstance.
Should the pool heater be broken or unavailable for any reason, our liability is limited to only the amount of supplement paid for the pool heating not supplied.

Pests & Critters
Because My Disney Villa is in the sub-tropical climate of Florida, there is always the possibility of a guest encountering various pests and critters indigenous to our location including, but not limited to: alligators, bears, florida panthers, raccoons, birds, snakes, palmetto bugs, ants, bees, mosquitoes, etc. Although we clean, sanitize and treat our home on a regular basis, no amount of prevention can eliminate the possibility of an encounter. Guests agree not to hold My Disney Villa liable for encountering any pests or critters whether outside or inside the property.

In the event a guest encounters an undesirable pest or critter, or have cause to believe they have encountered one, they must contact our management immediately. They will decide on a course of action.

Decor and furnishings
We reserve the right to alter or amend the decor and furnishings from time to time. For latest changes, please see our Facebook page.

Notification
Should any problem occur with the accommodation or its contents during your stay, our management company must be informed immediately otherwise you will be charged for replacemen/repair